What Is Martin Management?
Martin Management, owned and managed by former NFL defensive tackle Steve Martin, is a timeshare exit firm that claims to exit families from their timeshare. The company is not accredited by the Better Business Bureau and received an
HOW MUCH DOES IT COST TO EXIT A TIMESHARE THROUGH MARTIN MANAGEMENT?
The company does not disclose specific costs of its services. According to the
on the company's BBB profile, most customers reportedly paid $6,500 to $10,000 and did not receive the services they were promised.
MARTIN MANAGEMENT COMPLAINTS AND LITIGATION
BBB records for Martin Management indicate a "Pattern of Complaints
"failure to issue refunds, failure to honor a contract, failure to respond to consumer phone calls and/or emails, and overall poor customer service." Of the complaints listed on the company's profile, all were left unanswered by Martin Management.
MISSOURI ATTORNEY GENERAL LAWSUIT
In February of 2020, Missouri Attorney General Eric Schmitt filed a lawsuit against Martin Management for soliciting
"large sums of money from customers on the promise to obtain a release of the customers' timeshare obligations within 180 days or money back, guaranteed," according to the Attorney General's
. The company is accused of charging clients additional fees to secure a successful cancellation and advising them to abandon their timeshare fees and expenses that were deemed
"no longer necessary." These clients were left with empty promises from Martin's firm, and some fell deep in debt with their timeshare holding companies as a result, according to the Attorney General.
Timeshare owners interested in exiting their timeshare can learn more about
timeshare exit strategies
how to identify a timeshare exit scam.